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Navigating the digital world
with our child
Our child, as a digital native, is born into a world where the Internet and other modern information technology like computers, smartphones and video game consoles are a significant part of their lives.
Although our child is too young to access the Internet on their own, they may still be exposed to it through us, such as when we post their images on social media, show them an online video, or even from simply observing us as we use the Internet. Therefore, as parents, we play an important role in introducing our child to the online world in a safe and positive manner. Read on to find out more on how we can do so.
What is cyber wellness?
Cyber wellness is the well-being of Internet users as we navigate the digital world. Although our child might not be able to directly access the Internet yet, we might want to be mindful of the time they spend on devices with screens (e.g. tablets, mobile phones, computers, and televisions).
Why should their screen time
be restricted or monitored?
It is important to limit our child’s passive screen time, which is when they view
media content without adult supervision.
Excessive screen time may:
- Distract our child from other activities
that are important to their
development (e.g. physical play,
reading, social interaction) - Lead to language delays
- Cause problems in focus (e.g. reduced attention span)
How much screen time should our child be having?
Screen time is generally not recommended
Some screen time is acceptable but no more than 1 hour a day.
We can consider watching educational programmes together with our child and using this time to interact with them.
For example, if our child is learning about colours through a programme, we may build on their learning process by pointing out the colours of different items in our home.
Tips to reduce or
delay screen time
Refrain from giving our child our phone or tablet to play with
Set rules on when and how long devices can be used
Be a role model for our child
Establish ‘screen-free’ zones or timings at home
Involve the whole family in upkeeping screen-time practices
While it may be tempting to let our child play with mobile devices, it is best to delay their exposure to such gadgets. Instead, we can have screen-free bonding sessions and be in the moment with them.
We could read storybooks or engage in gadget-free playtime with them, such as colouring, playing with toys, or going to the park.
Here are other ideas for their next playtime.
If smart devices have already been introduced to them, it is best to stay firm about the amount of time they spend on the devices. This can include putting devices away during mealtimes and at least an hour before bedtime.
We should limit their screen time to a
healthy duration. Set and enforce boundaries so that our child understands how much screen time is allowed in a day.
Here are some ways we can manage our child if they throw tantrums for not being allowed to use a device:
Remain calm. Responding to them while they are angry can worsen the situation.
Acknowledge and get them to describe their feelings. Doing so can help our child understand what they are feeling.
Wait it out and do not give in. Being firm lets our child know that we are serious about the time limits and kicking up a fuss is ineffective.
As parents, we are role models for our child and thus, should try to limit our own device usage. Spending excessive time on our devices can influence our child to think this is acceptable. When we limit our use, it is likely that our child will follow suit.
‘Screen-free’ zones are designated areas where the use of devices are not allowed. For example, in our child’s bedroom, or at the dining table.
‘Screen-free’ timings could be allocated periods when the use of devices are restricted such as during family meals or an hour before bedtime.
It is important to ensure all caregivers consistently enforce the same rules on device usage.
Refrain from giving our child our phone or tablet to play with
Refrain from giving our child our phone or tablet to play with
While it may be tempting to let our child play with mobile devices, it is best to delay their exposure to such gadgets. Instead, we can have screen-free bonding sessions and be in the moment with them.
We could read storybooks or engage in gadget-free playtime with them, such as colouring, playing with toys, or going to the park.
Here are other ideas for their next playtime.
Set rules on when and how long devices can be used
Set rules on when and how long devices can be used
If smart devices have already been introduced to them, it is best to stay firm about the amount of time they spend on the devices. This can include putting devices away during mealtimes and at least an hour before bedtime.
We should limit their screen time to a
healthy duration. Set and enforce boundaries so that our child understands how much screen time is allowed in a day.
Here are some ways we can manage our child if they throw tantrums for not being allowed to use a device:
Remain calm. Responding to them while they are angry can worsen the situation.
Acknowledge and get them to describe their feelings. Doing so can help our child understand what they are feeling.
Wait it out and do not give in. Being firm lets our child know that we are serious about the time limits and kicking up a fuss is ineffective.
Be a role model for our child
Be a role model for our child
As parents, we are role models for our child and thus, should try to limit our own device usage. Spending excessive time on our devices can influence our child to think this is acceptable. When we limit our use, it is likely that our child will follow suit.
Establish ‘screen-free’ zones or timings at home
Establish ‘screen-free’ zones or timings at home
‘Screen-free’ zones are designated areas where the use of devices are not allowed. For example, in our child’s bedroom, or at the dining table.
‘Screen-free’ timings could be allocated periods when the use of devices are restricted such as during family meals or an hour before bedtime.
Involve the whole family in upkeeping screen-time practices
Involve the whole family in upkeeping screen-time practices
It is important to ensure all caregivers consistently enforce the same rules on device usage.
Mind their digital footprint
Digital footprints are bits of information a person leaves behind as they use the Internet. It is
possible for our child to have a digital footprint before having access to digital devices or social
media platforms as we may post various snippets of our child’s life online.
Remember to be mindful of what and how often we post about them as this information
becomes publicly available online.
Set appropriate privacy settings for our social media platforms.
Ensure that friends and followers on social media are people we know and trust.
Avoid oversharing about our child’s life online since we cannot be sure who sees our posts and what they might do with the information.
Mental health services
For mental health services related to cyber wellness:
Help123 is a cyber wellness and digital parenting platform by TOUCH Community Services, supported by Singtel. It features content developed by experts from TOUCH Cyber Wellness, TOUCH Youth Intervention and TOUCH Parenting which are services under the TOUCH Integrated Family Group.
9am-6pm (Mon-Fri) Hotline : 1800-612-3123
9am-6pm (Mon-Fri)
Email : hello@help123.sg
*Airtime charges apply for mobile calls to 1800 service lines.
Belle, Beyond the Label Helpbot
Belle, Beyond the Label helpbot, is an interactive platform for users to find mental health resources and services in a private and convenient manner. If you or anyone you know is overwhelmed with stress or anxiety, you may find the help you need via Belle.
Get access to Belle
You may also visit here for more mental health resources or download the list of community mental health services including your nearest GP here.
Get access to Belle
You may also visit here for more mental health resources or download the list of community mental health services including your nearest GP here.
Navigating the digital world
with our child
Our child, as a digital native, is born into a world where the Internet and other modern information technology like computers, smartphones and video game consoles are a significant part of their lives.
As our child begins to access the internet on their own, they can benefit from it but also be exposed to its negative effects. As parents, we play an important role in minimising the negative effects they could experience by ensuring that they understand the right way to interact online and form healthy habits when it comes to using their devices. Read on to find out more.
What is cyber wellness?
Cyber wellness is the well-being of internet users as we navigate the digital world. As our child begins to navigate the online world, we should teach them how to be safe and responsible users of the Internet as well as what they should and should not use it for.
Why is cyber wellness important?
Cyber wellness is important as it can help our child navigate the online world safely
and responsibly. Staying safe and responsible in the online world can include:
Research has found that a child’s excessive use of digital media is associated with:
While it is impossible for our child to have a device-free life, we can help them
develop healthy habits and relationships with their digital devices through cyber
wellness education.
Tips to encourage
cyber wellness
Manage their screen time
Be firm and consistent
Be mindful of what they are watching
Advise them when they encounter inappropriate content
Lead by example
Establish ‘screen-free’ zones or timings at home
Mind their digital footprint
Involve the whole family in upkeeping screen-time practices
Manage their screen time
Manage their screen time
While we can allow our child some screen time, it should be based on their schooling requirements and learning needs.
Screen time should not be used solely to keep them occupied or as a replacement for important activities such as playtime and social interactions.
Here are some of the device usage rules we can set for our child:
Have them seek permission to use
the device (e.g. phone or tablet)
Limit recreational screen time to less
than an hour a day
Enforce an eye break of 20 seconds after 20 minutes
of usage to look at something 20 feet away
Avoid using devices during meals and at least an hour before bedtime
Be firm and consistent
Be firm and consistent
It is necessary to be strict with the rules set to help our child understand that device use is a time-limited activity.
For families with more than one child, it is important to keep the rules consistent for every child. If exceptions are to be made, the reasons should be explained to them.
For our child’s leisure time, we can provide them alternatives that do not involve using digital devices.
Instead of watching TV or playing a mobile game together, we can bring them to the park or play board games instead. Doing so allows us to be in the moment with our child and give them our undivided attention.
Be mindful of what they are watching
Be mindful of what they are watching
The Internet is filled with all kinds of content. While some content can be good for our child, some could be inappropriate for them at their age.
As parents, we can protect our child by filtering content before they watch it. Here are some things we can do to ensure they receive quality content:
Look out for age ratings and reviews before permitting them to play any clips or video games. If possible, personally go through the contents of the video or game as well.
Content allowed should not have violent connotations or vulgarities and should be educational in nature with short and easy-to-follow topics like learning about numbers, colours, objects, or simple language skills.
Practise co-viewing by interacting and engaging with our child about the content they are watching.
For example, in an educational video about colours, we can start a conversation about colours, perhaps asking about their favourite ones. This way we can also teach our child new knowledge.
Set parental controls on our browsers and devices to minimise the chances of our child viewing inappropriate content. It can also prevent our little ones from making in-app purchases. Find out how parental controls can be set up across websites and devices here.
Advise them when they encounter inappropriate content
Advise them when they encounter inappropriate content
While parental controls and co-viewing can be excellent ways to minimise the chances of our child viewing inappropriate content, they could still accidentally come across content that may have been missed by the filters or that we did not have a chance to look through.
inappropriate content
It includes but is not limited to:
- Violent acts
- Risk-taking stunts
- Encouragements of self-harm
- Sexual content
- Hurtful remarks or negative stereotypes
- Illegal activities such as drug abuse
inappropriate content
It includes but is not limited to:
- Violent acts
- Risk-taking stunts
- Encouragements of self-harm
- Sexual content
- Hurtful remarks or negative stereotypes
- Illegal activities such as drug abuse
As long as our child has access to a digital device, it may only be a matter of time before they encounter inappropriate content. We should be prepared to speak to them when such situations arise. If our child has viewed inappropriate content:
Find out if it was accidental, intentional, or if it was shown by someone as this determines how the conversation progresses
Avoid blame or punishment as this may make them less likely to tell the truth next time
Process feelings with them by helping them understand that their feelings are normal and sharing how we would have felt
Explain to them why the content is inappropriate:
- Have them suggest why it is inappropriate and support their understanding with what we know
- Highlight that sexual content can lead them to treat a person like a tool or object, as if they have no feelings, opinions, or rights
- Emphasise that violent content can make hurting others and not caring for their well-being seem acceptable
Work with them to plan what should be done if they come across it again
Assure them that we will be there to listen and answer any questions they might have
Lead by example
Lead by example
We are role models to our child. Spending excessive time on our devices can influence our child to think that this behaviour is acceptable. When we limit our use, it is likely that our child will follow suit.
Establish ‘screen-free’ zones or timings at home
Establish ‘screen-free’ zones or timings at home
‘Screen-free’ zones are designated areas where the use of devices are not allowed. For example, in our child’s bedroom, or at the dining table.
‘Screen-free’ timings could be allocated periods when the use of devices are restricted such as during family meals or an hour before bedtime.
Mind their digital footprint
Mind their digital footprint
Digital footprints are bits of information a person leaves behind as they use the Internet.
It is possible for a child to have a digital footprint before having access to digital devices and social media platforms as parents may post various snippets of their child’s life online.
We must remember that once this information goes online, it becomes available publicly. Since we cannot be sure of who comes across our posts and what they might do with the information they find, be mindful of what and how often we post about our child.
Some things to keep in mind are:
- Set appropriate privacy settings for our social media platforms
- Ensure that friends and followers on social media are people we know and trust
- Avoid oversharing about our child’s life online
Involve the whole family in upkeeping screen-time practices
Involve the whole family in upkeeping screen-time practices
It is important to ensure all caregivers consistently enforce the same rules on device usage.
Mental health services
For mental health services related to cyber wellness:
Help123 is a cyber wellness and digital parenting platform by TOUCH Community Services, supported by Singtel. It features content developed by experts from TOUCH Cyber Wellness, TOUCH Youth Intervention and TOUCH Parenting which are services under the TOUCH Integrated Family Group.
9am-6pm (Mon-Fri) Hotline : 1800-612-3123
9am-6pm (Mon-Fri)
Email : hello@help123.sg
*Airtime charges apply for mobile calls to 1800 service lines.
Belle, Beyond the Label Helpbot
Belle, Beyond the Label helpbot, is an interactive platform for users to find mental health resources and services in a private and convenient manner. If you or anyone you know is overwhelmed with stress or anxiety, you may find the help you need via Belle.
Get access to Belle
You may also visit here for more mental health resources or download the list of community mental health services including your nearest GP here.
Get access to Belle
You may also visit here for more mental health resources or download the list of community mental health services including your nearest GP here.
Navigating the digital world
with our child
Our child, as a digital native, is born into a world where the Internet and other modern information technology like computers, smartphones and video game consoles are a significant part of their lives.
Although our child would already have had significant exposure to the Internet, it is necessary that we, as parents, continue to support and advise them in maintaining good habits as they further explore the online world. Read on to find out how we can carry on assisting them.
What is cyber wellness?
Cyber wellness is the well-being of internet users as we navigate the digital world. As our child continues to navigate the online world more independently, we should teach them how to be safe and responsible users of the Internet as well as what they should and should not use the Internet for. This involves equipping them with the knowledge and skills to use the Internet in productive ways while maintaining a positive presence.
Why is cyber wellness important?
Cyber wellness is important as it can help our child navigate the online world safely and responsibly. Being safe and responsible in the online world can mean:
This is also important as digital media can affect our child’s mental well-being. Research has found that a child’s excessive use of digital media is associated with:
While it is impossible for our child to have a device-free life, we can help them develop healthy habits and relationships with their digital devices through cyber wellness education.
Tips to encourage
cyber wellness
Manage their screen time
Knowing when to draw the line
Be mindful of what they are watching
Advise them when they encounter inappropriate content
Lead by example
Establish good screen-time practices for the family
Ensure they are sufficiently prepared to use social media
Netiquette
Handling peer pressure online
Mind their digital footprint
Dealing with cyberbullies
Forms of cyberbullying
How to help our child deal with cyberbullying
What if our child is a cyberbully
Manage their screen time
Manage their screen time
As our child might require their device for schoolwork, we need to be flexible with our rules. A mix of negotiable and non-negotiable rules can help us safeguard their cyber wellness while ensuring their needs are met.
Non-negotiable rules must be enforced firmly and consistently so our child understands its significance. Examples include:
Seeking permission to use devices (e.g. phone or tablet)
Not using devices during mealtimes and at least an hour before bedtime
Taking an eye break of 20 seconds after 20 minutes of screen time to look at something 20 feet away
On the other hand, negotiable rules should be adapted according to our child’s needs. For example:
Adjusting the time limit for our child’s device usage depending on their situation
We can work with our child to come up with a schedule as well as rules and the consequences for breaking them. This gives them a sense of ownership and responsibility.
Knowing when to draw the line
Knowing when to draw the line
Time spent on devices should only be considered excessive when these four areas of our child’s life is affected:
Real-life commitments - neglecting work or personal responsibilities (e.g. school or homework)
Emotional health - feeling irritable or violent when unable to use a device
Physical health - becoming sleep deprived due to device usage
Social behaviour - spending less time with people and more time on devices or online
Real-life commitments
Neglecting work or personal responsibilities (e.g. school or homework)
Emotional health
Feeling irritable or violent when unable to use a device
Physical health
Becoming sleep deprived due to device usage
Social behaviour
Spending less time with people and more time on devices or online
If they have trouble cutting back, it may be time to speak to them about it. Explain that we will need to implement strict rules and time limits, and will relax these when they are able to manage their screen time better.
Here are some ways we can address the issue:
Remain calm as getting worked up can make our child less willing to open up to us
Share what we have seen them do (or not do) because of their device usage and why we are concerned
Be as non-judgmental as possible
Reassure them that we are not blaming or condemning them
Share our own device struggles to show understanding and that they are not alone
Come up with rules and boundaries together to foster a sense of responsibility and ownership within them
For additional support in helping our child manage their time online, we can seek professional help.
Be mindful of what they are watching
Be mindful of what they are watching
The Internet is filled with all kinds of content. While some content can be good for our child, some could be inappropriate for them at their age.
As parents, we can protect our child by filtering content before they watch it. Here are some things we can do to ensure they receive quality content:
Look out for age ratings and reviews before permitting them to play any clips or video games. If possible, personally go through the contents of the video
or game as well.
Allowed content should be educational in nature and free from violent connotations and/or vulgarities.
Set parental controls on browsers and devices to minimise the chances of our child viewing inappropriate content. It can also prevent them from making in-app purchases. Find out how we can set up parental controls on various websites and devices here.
Advise them when they encounter inappropriate content
Advise them when they encounter inappropriate content
While parental controls and co-viewing can be excellent ways to minimise the chances of our child viewing inappropriate content, they could still accidentally come across content that may have been missed by the filters or that we did not have a chance to look through.
inappropriate content
It includes but is not limited to:
- Violent acts
- Risk-taking stunts
- Encouragements of self-harm
- Sexual content
- Hurtful remarks or negative stereotypes
- Illegal activities such as drug abuse
inappropriate content
It includes but is not limited to:
- Violent acts
- Risk-taking stunts
- Encouragements of self-harm
- Sexual content
- Hurtful remarks or negative stereotypes
- Illegal activities such as drug abuse
As long as our child has access to a digital device, it may only be a matter of time before they encounter inappropriate content. We should be prepared to speak to them when such situations arise. If our child has viewed inappropriate content:
Find out if it was accidental, intentional, or if it was shown by someone as this determines how the conversation progresses
Avoid blame or punishment as this may make them less likely to tell the truth next time
Process feelings with them by helping them understand that their feelings are normal and sharing how we would have felt
Explain to them why the content is inappropriate:
- Have them suggest why it is inappropriate and support their understanding with what we know
- Highlight that sexual content can lead them to treat a person like a tool or object, as if they have no feelings, opinions, or rights
- Emphasise that violent content can make hurting others and not caring for their well-being seem acceptable
Work with them to plan what should be done if they come across it again
Assure them that we will be there to listen and answer any questions they might have
Here are some ways we can teach our child to identify if the content is inappropriate:
- Is it illegal or against school rules?
- Is it explicitly asking me to harm or will harm myself or other people if imitated?
- Is it content that others might find disturbing?
Lead by example
Lead by example
We are role models to our child. Spending excessive time on our devices can influence our child to think that this behaviour is acceptable. When we limit our use, it is likely that our child will follow suit.
Establish good screen-time practices for the family
Establish good screen-time practices for the family
Have tech-free family time
This means creating screen-free bonding sessions and not using digital devices during family time. Instead of watching TV or playing a mobile game together, we can bring them to the park or play board games.
Doing so allows us to be in the moment with our child and give them our undivided attention.
Establish ‘screen-free’ timings at home
‘Screen-free’ timings are designated periods where the use of devices are not allowed. Such timings can include during mealtimes as well as 30 mins (or 1 hour for children 12 years or below) before bedtime.
Apply the house rules to everyone at home
Involve the whole family in upkeeping these good practices. When other caregivers are involved, the rules on device usage must be consistently enforced by them as well.
Ensure they are sufficiently prepared to use social media
Ensure they are sufficiently prepared to use social media
Social media includes websites and applications that allow our child to easily interact with other people and share about themselves.
While most popular social media platforms have an age-restriction of 13, age may not be a good gauge of their maturity and understanding of these platforms. Instead, we can consider the following to assess if our child is ready to use social media:
Being able to manage their time well
If they can manage their time well offline, it may be likely that they can do the same online.
Understanding peer pressure and how to deal with it
They should be able to know when to say ‘no’, understand the consequences of their actions, and inform us about things they are uncomfortable with. If they need help in handling peer pressure, they can learn more here.
Knowing how to express themselves politely and clearly
It is important that they know to interact online as they would in the physical world.
Being able to understand online dangers
They should know how to interact with strangers online and understand the dangers they can be exposed to, such as scams or online grooming (i.e. the act of building up a trusting and emotional relationship with a minor usually with the purpose of sexual exploitation, gratification or abuse using online platforms).
Knowing how to deal with things that might hurt their self-esteem
It is key that our child understands that their self-worth is not based on the comments or approval of people online.
If our child is able to understand all these areas well, we can consider letting them have access to social media while under supervision.
We can also think about creating our own social media accounts so we can guide our child in using them. If we do intend to monitor our child’s activities on social media, ensure that we are open about it and help them understand that we are doing this for their own safety.
Let them know what to look out for (e.g. how they interact with their peers, the content they are posting, who they follow or accept as friends). Monitoring should relax as they grow older.
Netiquette
Netiquette
Netiquette is a set of rules on how we can display courtesy when interacting with others online.
Having netiquette helps us create a positive online environment and express what we want to say clearly, reducing misunderstandings and miscommunication.
Here are some tips on netiquette we can teach our child:
Be genuine
Remind them to express themselves online as they would offline (e.g. share about things that they truly enjoy to stay genuine and sincere).
Be mindful of how they express themselves
Remind them that the things that they might want to say may be perceived differently online as compared to a spoken conversation, especially with the use of abbreviations, emoji, and the lack of face-to-face communication.
For example, they might capitalise their words in an Instagram post to express excitement, but it can come off as aggressive online.
Be aware of what they share
Remind our child that what they say online can be easily accessed by others, even if it’s a private message or post.
Before posting anything, they should remind themselves of the acronym ‘THINK’:
Stay calm
It can be easy to misinterpret what others are saying online. Advise our child to refrain from being too quick to jump to conclusions or to take offense with the other party. Instead, encourage our child to clarify what was said.
Miscommunication is unavoidable and may happen because our online expressions do not contain the same non-verbal cues as they do offline.
Be respectful
Encourage our child to be kind and considerate by respecting other people online, especially their privacy.
Spread positivity, not rumours
Advise them to avoid spreading rumours as these can circulate a lot more easily online.
Encourage them to be considerate towards others and treat others the same way that they would want to be treated. For example, ask for permission before posting photos, videos, and details of others online.
Handling peer pressure online
Handling peer pressure online
Peer pressure can exert a powerful influence over our child, online and offline. They may feel pressured to dress in a certain way or cave in just to fit in with their peers. Sometimes, out of curiosity, they may be tempted to try something new that their friends are doing.
They can sometimes get caught up with negative influences and feel compelled to follow their friends in sharing inappropriate content or engage in harmful activities such as cyberbullying. When they do not participate, they may develop envy or a Fear Of Missing Out (FOMO).
Tips to resist peer pressure online:
Saying “no” and meaning it
This can help to establish boundaries. Our child should practise saying “no” when they are uncomfortable with any requests such as a friend asking them to share inappropriate content on social media. This helps them stay firm in their decision when experiencing negativity online.
Teach them to stop “following” inappropriate accounts and inform a trusted adult
Help them understand that if something makes them uncomfortable on social media, they should stop following the account and change the platform settings to view less of those posts. They should also inform a trusted adult.
Remind them of the consequences
Have our child imagine what the consequence might be if they get involved in things that they are uncomfortable with. If the imagined consequence is not something they appreciate, it is a sign that they should not participate.
Mind their digital footprint
Mind their digital footprint
Digital footprints are bits of information left behind as a person uses the Internet. Our child can easily leave behind their digital footprint through their search history, text messages, and ‘likes’ on Instagram.
Remember that once our information is online, it is difficult, or even impossible to remove it. It can shape our child’s reputation, online and offline. As their words can be easily misinterpreted and spread, it is important that they are mindful of their digital footprint.
Some things to keep in mind are:
Applying the T.H.I.N.K checklist. Is what they are about to post True, Helpful, Inspiring, Necessary, and Kind?
Ensuring their privacy settings are on the strictest settings
Ensuring that they know and trust those in their friends and followers lists
Not oversharing their life online, including posting about their daily life, location tags, or sensitive personal information
They are responsible for what they say or post online
If they have posted content they regret, they should remove it immediately
We can also contribute to our child’s digital footprint as well. Some things we can keep in mind are:
Avoid oversharing our child’s life online as we cannot be sure who comes across our posts and what they might do with the information about our child. Exclude information such as location tags or pictures of them in their uniform.
Ensure our privacy settings are on the strictest settings.
Ensure that we know and trust those in our friends and followers list.
If our child is old enough, ask them for their permission before posting pictures of them.
Dealing with cyberbullies
Dealing with cyberbullies
One of the things that can affect our child’s cyber wellness negatively is cyberbullying. Cyberbullying occurs when various technologies are used to intentionally hurt someone in the digital world.
Common experience
Cyberbullying is a common experience for many people and is not limited to teenagers.
Effects of cyberbullying
The effects of cyberbullying can be detrimental. Victims of cyberbullying might find their mental health deteriorate, have suicidal thoughts or engage in self-harming behaviours.
Stopping cyberbullying can be a challenge
With cyberbullying, there is no physical escape for the victim as they cannot simply walk away. They are always within “reach” in the digital world. Conversely, it is easier for a cyberbully to get away with hurting others as they can hide behind the screen.
Forms of cyberbullying
Forms of cyberbullying
Cyberbullying can come in many forms. For example:
Denigration
Spreading rumours or false statements that can hurt a person’s reputation.
Trickery
Fooling someone into sharing their personal information which is then posted online without their permission.
Impersonation
Ruining a person’s reputation by posting offensive or aggressive messages under their name.
Harassment
Continually sending vicious or disturbing messages to a person.
Flaming
Sending messages that aim to provoke an online argument.
Exclusion
Intentionally excluding someone from an online group.
Doxing
Revealing an individual’s or organisation’s private information through the Internet.
Cyber Stalking
Using online platforms to harass or stalk a person.
How to help our child deal with cyberbullying
How to help our child deal with cyberbullying
As cyberbullying is common and can easily happen to anyone, knowing how to deal with it is crucial:
Stop what we are doing online
Encourage them to stop whatever they are doing online if they encounter something that makes them uncomfortable, fearful or hurt.
Block the person
Cyberbullies love the attention they get, and the more our child reacts to them, the more likely they will return to bother them. Advise our child that it is best to disregard their hurtful comments and be unresponsive so that they get bored and move on.
If someone is sending them hurtful texts or posting insulting or hateful things online, our child should block all lines of communication with the cyberbully.
Get them to update their privacy settings such that only people they allow, can view their profile. Our child can also block or restrict the offending account through the social media app.
Save the evidence
If things get out of hand and the bully refuses to go away, advise our child to keep all offensive, hateful, and abusive emails, comments and text messages in a folder — complete with dates and times — so that if we, our child or the authorities find the identity of the bully, there is proof of their behaviour.
Tell us or a trusted adult
Remind our child that if they ever feel that the cyberbullying is getting way out of hand, they can, and should get help from us or another trusted adult.
Remind them that they do not need to go through it alone. If they feel emotionally distressed, seek professional help for them immediately.
Report
Report these cyberbullies to the appropriate authorities such as the police, especially if our child’s personal safety is being threatened or their reputation is being damaged.
We can help our child to report the cyberbullying incident through the respective social media platforms.
What if our child is a cyberbully
What if our child is a cyberbully
It is easy for children to get away with things they do online as the Internet can easily allow them to hide behind a screen. This can make cyberbullying seem attractive as it can feel like they will not get caught.
As parents, it is important to intervene and stop our child if they are cyberbullying someone. We can:
Start a conversation with them
Speaking to them can help us and our child better understand and be aware of why they are cyberbullying.
Educate them
Teach them about what is considered as cyberbullying. Our child may be unaware that they are cyberbullying.
Implement and enforce consequences
Discuss the consequences with our child and enforce them if certain rules are broken. Consequences can include banning them from using devices or restricting their time online. It is important to implement the consequences fairly and consistently.
Have our child make up to the victim and apologise for their actions
If possible, use this opportunity to clear up any misunderstandings that may have resulted from the cyberbullying.
Monitor our child’s activities online
Install parental controls to keep an eye on their online activities. These parental controls should be relaxed if our child’s behaviour improves.
Check out our page on cyber wellness for more tips to support our teen.
Mental health services
For mental health services related to cyber wellness:
Help123 is a cyber wellness and digital parenting platform by TOUCH Community Services, supported by Singtel. It features content developed by experts from TOUCH Cyber Wellness, TOUCH Youth Intervention and TOUCH Parenting which are services under the TOUCH Integrated Family Group.
9am-6pm (Mon-Fri) Hotline : 1800-612-3123
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Email : hello@help123.sg
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Belle, Beyond the Label Helpbot
Belle, Beyond the Label helpbot, is an interactive platform for users to find mental health resources and services in a private and convenient manner. If you or anyone you know is overwhelmed with stress or anxiety, you may find the help you need via Belle.
Get access to Belle
You may also visit here for more mental health resources or download the list of community mental health services including your nearest GP here.
Get access to Belle
You may also visit here for more mental health resources or download the list of community mental health services including your nearest GP here.
- Student Development Curriculum Division. (2021). 2021 syllabus cyber wellness secondary. Ministry of Education. https://www.moe.gov.sg/-/media/files/secondary/syllabuses/cce/2021-character-and-citizenship-education-syllabus-secondary.pdf?la=en&hash=D41C87D627D3AA6CF52C14538121EA5E1B9E0B44
- Centre for Holistic Initiatives for Learning & Development (2021). Impact of screen viewing during early childhood on cognitive development. https://thechild.sg/wp-content/uploads/sites/25/2021/07/EI_002_CHILD_Impact-of-Screen-Viewing-on-Cognitive-Development_For-Circulation-digital.pdf
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- Hinkley, T., Verbestel, V., Ahrens, W., Lissner, L., Molnár, D., Moreno, L. A., Pigeot, I., Pohlabeln, H., Reisch, L. A., Russo, P., Veidebaum, T., Tornaritis, M., Williams, G., De Henauw, S., De Bourdeaudhuij, I., & IDEFICS Consortium (2014). Early childhood electronic media use as a predictor of poorer well-being: A prospective cohort study. JAMA Pediatrics, 168(5), 485–492. https://doi.org/10.1001/jamapediatrics.2014.94
- Kwan, I., Dickson, K., Richardson, M., MacDowall, W., Burchett, H., Stansfield, C., Brunton, G., Sutcliffe, K., & Thomas, J. (2020). Cyberbullying and children and young people's mental health: A systematic map of systematic reviews. Cyberpsychology, Behavior and Social Networking, 23(2), 72–82. https://doi.org/10.1089/cyber.2019.0370
- Kaspersky. (2022, March 9). What is a digital footprint? and how to protect it from hackers. www.kaspersky.com. Retrieved January 30, 2023, from https://www.kaspersky.com/resource-center/definitions/what-is-a-digital-footprint